New customer registration

Registration

In this section, you will learn how to register and gain access to our customer portal. The entire process begins in the shop and guides you step by step through the process until you log in to the portal for the first time.

1. Start registration in the shop

1. Open the shop.
2. Click on the account symbol (person icon) in the top right-hand corner.
3. Select “Log in / Register” from the menu.
4. You will then be redirected to our login page.
5. Click on ‘Register’ at the bottom of the page to create a new account.

2. Fill in registration formular

Please complete the form in full. The following information is required:

• Email address
• Password
• Title
• First name
• Surname

After submitting the form, you will be automatically redirected back to the shop.

3. Enter your company address

In the next step, you will be asked to enter your company address. This information is necessary in order to correctly assign and process orders.

4. Place your first order

After entering your company details, you can place your first order in the shop straight away. This completes the registration process.

5. Access to the customer portal

After placing your first order, you will receive an email with a link to the customer portal. This link will take you to CloudHub, where you can log in.

Note: If you do not receive the email, please check your spam or junk mail folder first. If the message is not there either, please contact our support team.

When you log in for the first time, you will be shown an interactive welcome tour that will familiarise you with the main functions and areas of the customer portal.