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Contacts
On the “Contacts” page, you will find the most important contact details for our teams and contact persons, clearly displayed in four tiles.
Each tile represents a specific area of communication and provides you with the relevant information you need to quickly reach the right contact person.
Contact categories
2nd Level Technical Support Direct contact to our technical support for complex technical issues.
Technical Escalation Matrix / Incidents Overview of escalation levels and contact persons for technical malfunctions or incidents.
Contact & Billing Management Contact person for all questions regarding your contact details, contract information and debits.
Sales Advice Support for questions about our products and services.
Depending on the category, the tiles contain contact details, telephone numbers and/or links to further information.